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Contact Relationship Management

CRM Dragon vs SalesForce

SalesForce is the largest provider of cloud-based CRM, and we here at CRM Dragon recognize that there are many companies out there that have an existing infrastructure built around it.  CRM Dragon is different in that SalesForce provides ONLY CRM, while a CRM Dragon account includes Intelligent CRM, marketing automation tools, lead scoring, predictive analytics, websites, web analytics, project management, and much more.  The beauty of CRM Dragon is that we can either work as a complete business operating system, or in tandem with another CRM.


The ability to track leads and convert them into customers is critical to the growth of your business. Your sales team needs a place to keep notes, share information and record conversations in order to close the sale. Using a CRM system to manage customer and potential customer relationships not only help close sales quickly, but also enables your business stay on top of feedback as well as emerging trends.  CRM Dragon automatically keeps all of these elements in synch with all of your sales, marketing and automation.


CRM Dragon's Intelligent CRM solution is untouched when it comes to features and price. Unlike SalesForce, CRM Dragon doesn't charge you additional fees to add more users. Unlimited users, unlimited monthly emails, with substantially lower prices are a few of the features that set CRM Dragon apart - and no certified trainer needed! In addition to CRM, your CRM Dragon account includes email marketing, project management, event management, website analytics and more.


And for that, we have a solution.  You can always connect SalesForce to CRM Dragon and use CRM Dragon for our marketing automation tools.  Sometimes changing your CRM is just too much work, and we're here for you.  We can help port relevant data to your CRM Dragon account, usually bringing your SalesForce campaigns in to CRM Dragon as groups.

Feature CRM Dragon SalesForce
Price (based on "Enterprise" solution) $99/month $125/month
Monthly Emails Unlimited Limited, can only send in batches of under 500 contacts
Users Unlimited 1 (Additional users cost $125/month each)
Customer Relationship Management (CRM) Included Included
Lead / Opportunity Management Included Included
Lead Scoring Included Not Available
Predictive Analytics Included Not Available
Marketing Automation Included Not Available
Realtime Alerts Included Not Available
Email Targeting Included Not Available
Email Tracking Included Not Available
Email Templates Included Not Available
Surveys Included Not Available
Media File Sharing & Storage Included Included
Media File Download Tracking Included Not Available
Event Registration Included Not Available
Project Management Included Not Available
Accounting / Financials Included Not Available
Ticketing System Included Not Available
Private Wiki Tools Included Not Available
Integrated Social Media Manager Included Not Available
Website Tracking with Campaign Filtering Included, and with automatic CRM Integration Not Available
Brand Monitor Included Not Available
Website / Landing Page Builder Included Not Available
Mobile Marketing

$1.50 phone number/month
1.5 cents/SMS

Included inbound call manager with text-to-speech, caller recognition and CRM integration

Included click-to-call with automatic CRM integration

Included SMS to opt-in with automatic email address request if not already in CRM

Not Available

Don't put up with paying too much for over-hyped, over-complicated software when you don't have to!

And you don't have just believe us - check out this independent comparison between CRM Dragon and SalesForce, powered by

We'll help you switch - FREE!

Sign up for an account and see for yourself how CRM Dragon can help your business! (we promise it will be easier than setting up your SalesForce account!)

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